Create a complaint letter

If you need to raise a complaint with your dental professional but are unsure what information should be included, you can download and fill in the template below. This template will help you to create a letter which can be sent to them. This will assist the dental professional to address your concerns and work towards a resolution.

Please ensure that you keep a copy of the letter for your records.



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Contact Us


020 8253 0800 (Monday - Friday 9am - 5pm)


Write to: 

Dental Complaints Service 
Stephenson House
2 Cherry Orchard Road

Croydon CR0 6BA​