Your Feedback

The Dental Complaint Service is committed to providing a high standard of service. To help us monitor and improve our level of service, it would be appreciated if you could take the time to complete and submit this questionnaire.  Please be assured that the information you provide will be treated in the strictest confidence.​

Provide your feedback via this questionnaire.

Personal details (optional)


Please rate the following​​​

(5 = Excellent, 4 = Good, 3 = Average, 2 = Fair, 1 = Poor)​    

Speed with which we responded to your enquiry 

Overall attitude and courtesy of Complaints Officer(s)  
Clarity of information  
Recommendations offered  
Quality of service provided  
Promised timescales met  

Further comments (optional)

What aspects of your service experience did you like most?
What aspect of your service experience could have been improved?

Data Protection

The information you provide on this form will only be used for the purpose for which it has been given and will not be used for anything else without your consent. All personal data is collected and processed in compliance with the Data Protection Act 1998.


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Contact Us


020 8253 0800 (Monday - Friday 9am - 5pm)


Write to: 

Dental Complaints Service 
Stephenson House
2 Cherry Orchard Road

Croydon CR0 6BA​