Welcome to the Dental Complaints Service

​We are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently. We provide a free and impartial service funded by the General Dental Council, the organisation that regulates dental professionals in the UK.

If you have a complaint about the private dental care you’ve received in the UK, please contact us:

Our opening hours are Monday to Friday 9am to 5pm.
Phone: 020 8253 0800.
Calls to this number cost the same as a local call.

Please check what we cannot help with for advice on other organizations that may be able to assist you.​​​​

Complain​ts Form​


Please see the General Dental Council's guidance on accessibility.

Contact Us


020 8253 0800 (Monday - Friday 9am - 5pm)


Write to: 

Dental Complaints Service 
Stephenson House
2 Cherry Orchard Road

Croydon CR0 6BA​