Welcome to the Dental Complaints Service

​​We are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently.

We provide a free and impartial service funded by the General Dental Council, the organisation that regulates dental professionals in the UK.

If you have a complaint about the private dental care you’ve received in the UK, please contact us on:

020 8253 0800 (calls to this number cost the same as a local call).

Our normal opening hours are Monday to Friday, 9am to 5pm.

​Please visit the page 'What we can help with' for further information about the role of the Dental Complaints Service. For other organisations that may be able to assist you, please visit our helpful links page.​​​​​​​​​

Contact Us


020 8253 0800 (Monday - Friday 9am - 5pm)


Write to: 

Dental Complaints Service 
Stephenson House
2 Cherry Orchard Road

Croydon CR0 6BA​