Welcome to the Dental Complaints Service
We are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently.
We provide a free and impartial service funded by the
Council, the organisation that regulates dental professionals in the UK.
We are unable to assist with NHS complaints. If you have a complaint about NHS treatment in the UK, please visit one of the below websites for guidance:
If you have a complaint about the private dental care you’ve received in the UK, please contact us:
0208 253 0800 (Monday-Friday 9am-5pm)
Contact us through our enquiry form
Dental Complaints Service
37 Wimpole Street
Please note that due to a high volume of enquiries the DCS team will be responding within two working days. We apologise for any inconvenience this may cause.
Please read about What we can help with for further information about the role of the Dental Complaints Service.
For other organisations that may be able to assist you, please visit our
helpful links page.